Terms & Conditions.
Last updated: 1 April 2026
1. Agreement to Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
2. Products and Services
All products are subject to availability. We reserve the right to:
- Limit quantities of products available for purchase
- Discontinue products at any time
- Refuse service to anyone for any reason
- Modify product specifications and pricing without notice
Product images are for illustrative purposes. Actual products may vary slightly in appearance.
3. Pricing and Payment
All prices are in GBP (£) and include VAT where applicable. We accept the following payment methods:
- Credit and debit cards
- PayPal
- Bank transfer
Payment is required in full before order dispatch. We reserve the right to cancel orders if payment cannot be verified.
4. Shipping and Delivery
Delivery times are estimates and may vary. We are not liable for delays caused by carriers, customs, or circumstances beyond our control. Title and risk of loss pass to you upon delivery to the carrier.
5. Returns and Refunds
Please refer to our Returns Policy for detailed information. In summary:
- Returns must be requested within 14 days of delivery
- Products must be unused and in original packaging
- Custom or made-to-order items are non-refundable
- Return shipping costs are the customer's responsibility unless the product is defective
6. Warranty and Liability
Products are covered by manufacturer warranties where applicable. We are not liable for: improper installation, misuse, normal wear and tear, or modifications. Our liability is limited to the purchase price of the product.
7. Intellectual Property
All content on this website, including images, logos, text, and designs, is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.
10. Contact Information
For questions about these Terms & Conditions, please contact us:
Email: info@fdlbespoke.com
Address: [Your Business Address]